The Future of Rent Payments: Smarter, Rewarding, and Fully Visible with Domuso

Domuso transforms multifamily operations by improving financial performance and strengthening resident loyalty without adding complexity for on-site teams. The platform delivers two powerful capabilities: world-class digital payments and a fully funded loyalty rewards program. It also delivers unmatched portfolio intelligence with real-time visibility into payment trends and resident behavior, helping operators make smarter decisions across their portfolio. Together, these tools make rent collection more reliable, more predictable, and more resident-friendly, all through a seamless and fully integrated experience.

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Rent payments made easy

Nearly 70% of property owners say their communities still accept paper payments. It’s time to eliminate the risks and inefficiencies of paper payments with a fully digital, automated rent collection system. Allowing paper payments to continue exposes your business to avoidable risks:

• Fraud/theft exposure

• Revenue leakage

• On-site inefficiencies

• Cash flow delays

Domuso was built to fix that by streamlining rent collection and shaping better payment behavior. Residents can easily make secure payments using any of our 7 digital options, including certified credit or debit card transactions, and the ability to scan checks and money orders from any mobile device.  

Customers have seen a 30% reduction in delinquency in 3 months and 50% fewer paper payments in 12 months, leading to improved financial security, enhanced operational efficiency, and better cashflow.

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Rewards that work

Going digital makes rent collection faster and more efficient, but it doesn’t automatically change resident behavior. That’s where rewards come in.

Domuso Rewards gives residents a reason to pay rent on time, enroll in AutoPay, renew their lease early, and complete surveys by offering points at no cost to the property. It’s an easy way to drive the behaviors that improve financial performance and have a real impact on NOI.

By introducing gamification, residents are 86% more likely to switch to digital payments. And residents on Domuso Rewards are 17% more likely to renew their lease, helping properties reduce turnover and build long-term loyalty.

Rewards programs improve engagement and drive positive behaviors while also increasing resident satisfaction and loyalty. It’s a win win.  

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Insights that drive action

With Domuso, operators don’t have to guess what’s working. The platform’s Insights Dashboard ties together rewards and payments data, tracking key performance metrics like payment behavior, delinquency, AutoPay adoption, and resident engagement across every property.  

That means you can spot problems faster, replicate success portfolio-wide, and drive bottom-line results.

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One platform. Tangible results.

Domuso replaces paper with digital payments, rewards residents for positive behaviors, and gives operators the portfolio-wide insight they need to act fast and stay ahead.

This means you can:

1. Accelerate cash flow
   More digital payments mean faster cash flow, fewer late notices, less staff burnout

2. Boost resident loyalty
   Residents feel recognized, rewarded, and empowered leading to higher satisfaction

3. Deepen portfolio intelligence
   Real-time insights help you identify weak links and scale what’s working across your portfolio

Domuso isn’t just a payments platform, it’s a strategic tool that blends payments and rewards to strengthen resident behavior, accelerate cash flow, and improve portfolio performance.

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About Domuso

Domuso helps multifamily properties accelerate cash flow and enhance resident loyalty with a world-class digital payments platform and resident rewards. We provide unmatched portfolio intelligence with views into payment trends and resident behavior to help improve property performance, all through a seamless and fully integrated experience.